All Shipments are sent from Switzerland via TNT or Swiss Post. You will receive a confirmation email upon our receipt of your order and a second email when the order had been shipped. We try to process all orders within 48 hours.

 

Orders placed Saturday or Sunday will be processed the following Monday (excluding holidays). All orders places on a holiday will be processed 48 hours after the next working day.

Shipping Costs

Swiss delivery - Free

EU delivery - 10 EUR

International delivery - 20 EUR

Free shipping for orders above 250 EUR

For express shipping please contact us at info@ehtiros.com

International Shipments

Orders to countries outside of the European Union may be subject to import taxes and/or customs duties. Please note that these charges are the responsibility of our international customers. For more information, contact your local customs office.

HELP

Shipping & Returns

Returns

We accept returns within 14 days as long as they are returned in the same condition as they left the showroom and in the original packaging. Exchanges are based on stock availability, and sales items are non-refundable.

Return/exchange shipping expenses are the responsibility of the customer.

Once we receive the product in the same condition as it was sent, we will refund the amount excluding the cost of shipping within 14 days.  

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